Prepare your brand book and sources
Choose documents that answer brand questions: guidelines, company introductions, product descriptions, customer research or interview notes. Identify which versions are current.
Prefer readable text, clear headings and specific examples. Image-only PDFs and long decks are harder to verify than documents with text layers. If important information only appears in an image, keep the image and its context.
Import data you have permission to use. Check for unnecessary personal information, passwords and client data before uploading. Client A's documents belong in client A's brand.
Import files and links
File upload accepts PDF, Word (.docx), PowerPoint (.pptx), Excel (.xlsx), Markdown, plain text and images (PNG, JPG, WebP). Select up to 10 files per batch. A PDF can be up to 100 MB and 300 pages; Word and PowerPoint up to 10 MB; Excel up to 5 MB (about 15,000 rows of data); Markdown and plain text up to 1 MB; images up to 32 MB are resized automatically before upload. Split larger files, or export Word/PowerPoint to PDF. The interface reports files that do not fit. Only the brand owner or an admin can import.
- Select the correct brand. While the profile is empty, use Bắt đầu (Getting started) to upload files. Afterwards, open Kho dữ liệu (Data library) → Tài liệu (Documents) → Nạp tài liệu (Add documents).
- Choose Tải file (Upload), Dán văn bản (Paste text) or Website. A website is read when you press Tiếp tục (Continue); pages behind a login, share links (Google Drive, Canva…) and short links cannot be read. For a PDF brand book, Naoria also looks at the colour, font and logo pages (up to 15 pages, 1 credit each) to propose them in Brand Kit. Logos drawn in the PDF are rebuilt as SVG files at no credit cost, up to 6 per file: the main logo and one for each child brand. When you approve them, each child brand's logo goes into that child brand's color palette.
- Track reading and processing. If a file exceeds limits, split it by chapter or export a smaller version.
- Review the profile and original source entries after processing.
Documents are only stored when you add them on the web. Naoria does not accept or store documents sent through MCP: when you give a document to your AI assistant (Claude Desktop, ChatGPT…), the assistant reads it itself and proposes field updates one by one with naoria_propose_brand_update, and each field is written only after you confirm. To keep a document, read its sources sentence by sentence, or have Naoria compare it fully with your profile, add it in Kho dữ liệu (Data library). For documents already added on the web, the assistant can still compare them through naoria_ingest_brand_document (needs mcp:write, an owner or admin role, and credit); follow progress with naoria_get_brand_document_status.
Documents added through MCP or chat are not kept by default: after 7 days they move to Đã xoá gần đây (Recently deleted), unless you choose Giữ lâu dài (keep permanently) or the AI archives them when it ingests. A document that is evidence for a profile field is left in place.
Track processing and read sources
Naoria reads documents, classifies them, extracts profile information and checks related data. Long documents or many images can take more time. Read the error for the failed step rather than repeatedly resubmitting everything.
After processing, open the document in Kho dữ liệu (Data library) or the profile's source area. Evidence is anchored to the extracted text. If that text is wrong, extraction and subsequent answers can also be wrong; compare it with the original file.
Check names, numbers, tables, claim conditions and negations carefully. For example, “does not use synthetic fragrance” must not become “does not use fragrance.” When correcting an error, identify both the incorrect passage and the correct information.
Manage, replace and delete documents
Use titles that identify the source, version and effective date. Import a new version, review differences and then decide whether to remove the old source. Importing a new file does not establish that all previous information is obsolete.
Deleting a document removes it and its related evidence from the active profile. Review the impact before deleting the only source for important information.
Deleted documents remain in Đã xoá gần đây (Recently deleted) for 30 days for recovery. Xoá vĩnh viễn (Permanently delete) immediately removes the retained copy, with no recovery through the interface. Restoring can reconnect suitable citations; check them if the profile changed while the document was in trash.
For missing sources, read Sources and confidence.